youdoopets - the make your own mini-pet kit
Looking for a cool present, an amazing present, an extremely unusual present? Well you've just found it, the youdoodog by Sarah Lu, creator of cult hit the youdoodoll, which was successful on BBC's 'Dragons' Den' last year and is now backed by Deborah Meaden. youdoodog is the world's first make-your-own dog kit. All you need to do is choose a photo of your favourite furry friend's head, print it onto the transfer sheet that's included in the kit, then iron onto the blank canvas creature to create your very own (and well trained) Youdoodog. Now unleashed on the world, a youdoodog would make an ideal gift for someone who wants a dog or pet but just can't have the real thing. Or maybe you fancy making yourself a mini version of the loved family pet to keep forever….
Youdoodoll Shipping and Returns
Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, i.e. the item you have ordered is faulty, defective or you've had a change of heart, you must return it to us unused and in its original condition within 30 days for a prompt replacement, exchange or refund. You will be responsible for the cost of returning unwanted goods. We will refund the returns postage for faulty/incorrect items.
PLEASE NOTE: The slit on the side of your Youdoodoll is NOT faulty! You need this slit to unstuff the head of your Youdoodoll before you can iron on its face. Please read the instructions provided!
All products returned to us will be thoroughly checked by our Returns
Department and only then will a refund, replacement or exchange be
authorised and processed.
Please email: customerservice@youdoodoll.co.uk
Delivery times
All orders are despatched from our warehouse via Royal Mail, subject to stock availability and security checks. The delivery method used is based on the size, weight and value of the order.
Orders must be placed before 2pm on a working day (mon-fri) to be processed that day.
Orders placed after 2pm, or on weekends will be processed the next working day.
We do not deliver on weekends or bank holidays.
UK DELIVERY: 1-3 working days from £3.95 (Royal Mail 1st Class Post)
EU + IRELAND: 2-5 working days from £5.95
INTERNATIONAL DELIVERY: Up to 7 working days (depending on location) from £7.95
NEXT DAY DELIVERY SERVICE (UK ONLY): 24 hour service from £7.95 (via Courier)
Postage & packing prices and delivery times may vary on Paypal.
Payments will be processed by the You Doo DSL Shop (a trading name of Net Lynk Ltd) on behalf of Youdoodoll Ltd.
Delivery outside of the UK: Please note that we do our best to ensure prompt delivery to addresses outside of the UK. We can guarantee that all packages reach your country of destination but we cannot guarantee the service within that country. If you do have any problems with your delivery, please contact the postal service working in your area. We cannot offer refunds or compensations for goods ordered outside of the United Kingdom.
Office Opening times
For telephone enquiries, call Paul Beeney or Carli Baker on 01675 466555
Monday to Friday 10am-4pm
For telephone enquiries, call Paul Beeney or Carli Baker on 01675 466555
For all UK, EU and international wholesale enquiries email us at: wholesaleenquiries@youdoodoll.co.uk OR, call us on 01675 466555
